Safe, dignified rides to every appointment.
MediRide SA gets patients who cannot drive or use public transport to their doctor, treatment or hospital — on time, with a trained driver, and home again safely.
- First-aid trained drivers
- Live GPS & proof of trip
- No cash in vehicles
Patients miss care because they can't get there.
Elderly patients, people on chemotherapy or dialysis, and those recovering from surgery often have no safe way to reach their appointments. Until now, nothing has really fitted.
Ambulances are for emergencies
Routine medical trips are left uncovered — and private ambulance transfers cost R800–R1,500 one way.
Ride-hailing isn't trained
Drivers aren't trained for medical passengers or vetted for patient safety.
Families can't always help
Not everyone can take time off work for every treatment or follow-up session.
From booking to home, simply.
Your receptionist, a family member or you can book. The trip is confirmed once it's paid.
Book
Through your doctor's reception, our app, WhatsApp or by phone — with pickup address, appointment time and any special needs.
Pay securely
The payer — you, a caregiver or family member — gets a secure link to pay by card or instant EFT. No cash, ever.
Meet your driver
You receive an SMS confirmation, then your driver's name and vehicle. A pickup PIN confirms you're with the right driver.
Ride there and back
Door-to-door help if you need it, a timestamped GPS record of the trip, and a safe journey home after your appointment.
Transport built around patients.
Appointment transport
Pickup and drop-off for GP, specialist and clinic visits.
Chronic & repeat care
Recurring scheduled trips for chemotherapy, dialysis and other ongoing treatment.
Day procedures & discharge
A safe trip home after sedation, or home to hospital on admission day.
Elderly & mobility assistance
Drivers help you in and out of the vehicle, with a wheelchair on board.
Standard & Assisted
Two service levels — kerb-to-kerb, or door-to-door with hands-on help.
Secure, cashless payment
Pay by secure link, in the app or by card machine. No cash is ever handled in our vehicles.
A free booking portal for your reception.
Medical practices, oncology units, renal units and specialist rooms book transport for patients in under a minute. It costs the practice nothing, and your team handles no payments.
- Web-based — nothing to install on the reception PC
- Fewer missed appointments and fewer patients falling behind on treatment
- The patient or their family pays MediRide directly
- Monthly trip reports and feedback for your practice
Booking takes under a minute
While the receptionist books the patient's next appointment, they simply ask: "Do you need transport?"
- Enter patient, pickup address, time and special needs
- Send the secure pay link to the patient or family
- Booking moves to Booked once paid
Care in every detail.
Vetted, trained drivers
Criminal clearance, Professional Driving Permit, first aid certified and trained in patient dignity and assisted transfers.
The right vehicles
Vehicles with sliding doors and higher seats, a minibus for group runs, and never used for cargo.
GPS & proof of trip
Every pickup and drop-off is timestamped and GPS-logged, giving a full audit trail.
Many ways to book
Practice portal, our app, WhatsApp or phone — not only an app that elderly patients may struggle with.
No cash in vehicles
Pay by secure link, in the app, or by card machine. Contract clients are invoiced monthly.
Your privacy protected
We collect only what's needed, with consent, encrypted and restricted to authorised users (POPIA).
Where we operate
We're based in Boksburg and start in the East Rand of Gauteng, then grow region by region.
Starting on the East Rand.
Our pilot serves patients around the Sunward Park, Glynwood and Roseacres hospital areas, with trips of up to 35 km each way. Next: five Gauteng regions, then Western Cape, KwaZulu-Natal and beyond.
See our roadmapWant to work with us?
Get in touch to find out how MediRide SA can help your patients, your practice or your family.